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Noticeboard

Flu 2018 Clinics click here to view the dates

Our Appointment System has changed from 2nd July 2018 click here to view 

Privacy Notice

Putting feet first in City & Hackney

Dementia Information

!!Urgent Notice!!

If your child is unwell with a new rash please call the surgery to speak to the duty doctor for advice before coming in. 

Prescriptions

Ordering prescriptions via this website has now changed. For more information and to order your medications please go to the prescriptions tab above. 

Pharmacy First

Did you know with pharmacy first you can get medications free of charge (if eligible) for common symptoms without seeing your GP? Visit the pharmacy first tab under our services section (above) for more information. 

Virtual Patient Grtoup

Our virtual patient group is now live. If you want more information about it and to register to join please visit the Patient Group tab on the right hand side- select the virtual patient group tab, complete the form and return to us.

If you would like to join the patient group meetings which take place in the surgery please leave your name with reception. The next meeting will be held 29th September at 1 pm, new members welcome.

Accessible Information Standard

The Accessible Information Standard aims to ensure that patients (or their carers) who have a disability or sensory loss receive information they can access and understand. For example in large print, braille or via email.

As part of the Accessible Information Standard we must:

  • Identify patients who may have an additional communication need.
  • Record the patient's need in our clinical GP system.
  • Flag the patient's record to assure additional communication needs are obvious to practice staff;
  • Share this information with other care givers such as social care;
  • Act to ensure our staff can effectively communicate with patients who may have additional communication needs.

Please inform a member of staff in reception if you have any communication support needs- you can call us on 0207 249 5511 or tell a receptionist in person. You need to help us make sure we get things right for you. 

GP Mean Earnings Declaration is available on the website. Click on the latest news to view.

Our CQC Inspection report is now available on the website. Click on latest news to read it!

Baby Clinic Changes

We are changing immunisations to APPOINTMENT ONLY in Baby Clinic

Please note that from Wednesday 6th April 2016, Nurse’s baby clinic arrangements will change. Nurse appointments for immunisations will be by appointment only.  Our baby clinics are on Wednesday Afternoon 1:30 to 3:30pm and Thursday Morning 9:30 to 11:30am.  Please also note that you could see a health visitor on Wednesdays only. On Thursdays health visitors can make contact via telephone if advice is required.

Doctor's baby clinic, the first hour is by appointment only for six week checks and the second hour is walk-in for other patients who want to see a Doctor.

Named Accountable GP for all Patients

From 1st April 2015, all practices are required to inform their patients including children of their named accountable GP, under the new GP contract for 2015/2016. The named GP will have overall responsibility for the care and support that the surgery provides to you.

If you would like to know who your named GP is please contact reception.

This does not prevent you from seeing any GP in the practice as you currently do.

Urgent on the day Appointments

Please ring the surgery in the morning from 8.30am to get a timed appointment on weekdays.

Repeat Prescription

Please allow 48 hours for processing of your repeat prescription once you have dropped it off at the surgery. We do not take requests for repeat prescriptions over the telephone.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone to cancel your appointment.

Out of Hours

Call CHUHSE on 0208 185 0545. You will be connected to CHUHSE our out-of-hours service provider. Telephone calls to the out of hours service are routinely tape-recorded as a safe-guard for patients and staff alike

 

Summary Care Record SCR

What is the Summary Care Record?

The NHS in England is using an electronic record called the Summary Care Record to support patient care. All the settings where you receive healthcare keep their own medical records about you.These places can often only share information from your records by letter, fax or phone. At times, this can delay information sharing and this can affect decision making and slow down treatment.

About your Summary Care Record

Your Summary Care Record contains important information about any medicines you are taking, any allergies you suffer from and any bad reactions to medicines that you have previously experienced.Allowing authorised healthcare staff to have access to this information will improve decision making by doctors and other healthcare professionals and has prevented mistakes being made when patients are being cared for in an emergency or when their GP practice is closed.Your Summary Care Record also includes your name, address, date of birth and your unique NHS Number to help identify you correctly.You may want to add other details about your care to your Summary Care Record. This will only happen if both you and your GP agree to do this. You should discuss your wishes with your GP practice.Healthcare staff will have access to this information, so that they can provide safer care, whenever or wherever you need it, anywhere in England.

Who can see my Summary Care Record?

Healthcare staff who have access to your Summary Care Record:
  • need to be directly involved in caring for you
  • need to have an NHS Smartcard with a chip and passcode
  • will only see the information they need to do their job and
  • will have their details recorded every time they look at your record
Healthcare staff will ask for your permission every time they need to look at your Summary Care Record. If they cannot ask you (for example if you are unconscious or otherwise unable to communicate), healthcare staff may look at your record without asking you, because they consider that this is in your best interest.If they have to do this, this decision will be recorded and checked to ensure that the access was appropriate.

What are my choices?

You can choose to have a Summary Care Record or you can choose to opt out.If you choose to have a Summary Care Record and are registered with a GP practice, you do not need to do anything as a Summary Care Record is created for you.If you choose to opt out of having a Summary Care Record and do not want a SCR, you need to let your GP practice know by filling in and returning an opt-out form (PDF, 245.9kB). Opt-out forms can be downloaded from the the website or from your GP practice.If you are unsure if you have already opted out, you should talk to the staff at your GP practice. You can change your mind at any time by simply informing your GP practice and either filling in an opt-out form (PDF, 245.9kB) or asking your GP practice to create a Summary Care Record for you.

Children and the Summary Care Record

If you are the parent or guardian of a child under 16, you should make this information available to them and support the child to come to a decision as to whether to have a Summary Care Record or not.If you believe that your child should opt-out of having a Summary Care Record, we strongly recommend that you discuss this with your child's GP. This will allow your child's GP to highlight the consequences of opting-out, prior to you finalising your decision.

Where can I get more information?

For more information about Summary Care Records you can



 
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