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Noticeboard

Next Patient Participating Group Meeting is 12th September 2019 at 1.00pm

Our Appointment System has changed from 2nd July 2018 click here to view

For Patients who are requiring dressings, including suture removals, please contact the surgery and book an appointment with the  practice nursing team, or the  Dressing Hub. Only attend the A & E's for emergencies.  

Privacy Notice

The New NHS App -The new, simple and secure way to access a range of NHS services on your smartphone or tablet - https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/

GP PATIENT SURVEY

Your views can help improve local GP & Health Services - If you receive a questionnaire, please help NHS England by filling it in as soon as possible or visit

https://www.gp-patient.co.uk/ to find out more

Dementia Information

!!Urgent Notice!!

If your child is unwell with a new rash please call the surgery to speak to the duty doctor for advice before coming in. 

Prescriptions

Ordering prescriptions via this website has now changed. For more information and to order your medications please go to the prescriptions tab above. 

Pharmacy First

Did you know with pharmacy first you can get medications free of charge (if eligible) for common symptoms without seeing your GP? Visit the pharmacy first tab under our services section (above) for more information. 

Virtual Patient Grtoup

Our virtual patient group is now live. If you want more information about it and to register to join please visit the Patient Group tab on the right hand side- select the virtual patient group tab, complete the form and return to us.

If you would like to join the patient group meetings which take place in the surgery please leave your name with reception. The next meeting will be held 29th September at 1 pm, new members welcome.

Accessible Information Standard

The Accessible Information Standard aims to ensure that patients (or their carers) who have a disability or sensory loss receive information they can access and understand. For example in large print, braille or via email.

As part of the Accessible Information Standard we must:

  • Identify patients who may have an additional communication need.
  • Record the patient's need in our clinical GP system.
  • Flag the patient's record to assure additional communication needs are obvious to practice staff;
  • Share this information with other care givers such as social care;
  • Act to ensure our staff can effectively communicate with patients who may have additional communication needs.

Please inform a member of staff in reception if you have any communication support needs- you can call us on 0207 249 5511 or tell a receptionist in person. You need to help us make sure we get things right for you. 

GP Mean Earnings Declaration is available on the website. Click on the latest news to view.

Our CQC Inspection report is now available on the website. Click on latest news to read it!

Baby Clinic Changes

BABY CLINIC IS BY APPOINTMENTS ONLY - please see Baby Clinic under Services Tab for more information

Named Accountable GP for all Patients

From 1st April 2015, all practices are required to inform their patients including children of their named accountable GP, under the new GP contract for 2015/2016. The named GP will have overall responsibility for the care and support that the surgery provides to you.

If you would like to know who your named GP is please contact reception.

This does not prevent you from seeing any GP in the practice as you currently do.

Repeat Prescription

Please allow 48 hours for processing of your repeat prescription once you have dropped it off at the surgery. We do not take requests for repeat prescriptions over the telephone.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone to cancel your appointment.

Out of Hours

Please ring 111 if you have any Out of Hours emergencies. Telephone calls to the out of hours service are routinely tape-recorded as a safe-guard for patients and staff alike

 

Please see below for information about PPG workshop organised by Londonwide LMCs

Setting the future framework for your Patient Participation Group

        Wednesday 25 January 2017

This is the first in a series of three workshops to support practices and their Patient Participation Groups (PPGs) in working effectively together in the current climate of change and challenge for general practice.

This workshop offers an opportunity to take a step back to review the achievements of your PPG, understand the key components of an effective PPG and plan for the future development of your PPG in line with the priorities of your practice and patients.

 

Booking Form-The cost (including VAT) is £50 for two places (practice lead in patient participation and PPG member) for Londonwide practices.

NHS Community Voice

To mark National Self Care week, City and Hackney CCG are running a joint event with NHS community voice and London Borough of Hackney to raise awareness of services and support available locally to help people stay healthy and well, and to self-manage their conditions.

This will be a drop in style event for the public to find out how they can take more control over their own health and wellbeing.


Thursday 17 November

11am until 3pm

Hackney Central library

Please see poster below

Looking after yourself event

Hackney Health and Social  Care News:

Please see poster below:

Hackney Health and Social care Changes

The NHS Community Voice is hosting a two day meeting , the 1st of which is focused on GP practices and the second is looking at digital technologies and how they can be best used to support patients’ health and wellbeing.

The key speakers will include the GP Confederation, the Clinical Commissioning Group, NHS England & patient representatives.

The 1st meeting will be held on the  24th May at the:

Pembury Community Centre, 1 Atkins Square, Dalston Lane, E8 1HL. This will start at 10.30 am and will finish at 12.30 pm. The 2nd meeting on 25th May will be held at

The Tomlinson Centre, Queensbridge Rd E8 3ND between 10.30 am and 2 pm.

Please see the enclosed leaflet for further details about the meetings.

NHS Community Voice May

NHS Community newsletter:

http://ppi.cityandhackneyccg.nhs.uk/spring-2016/news-features/nhs-community-voice-you-said-we-did

 

 

 

 
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