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Digital Skills website (virtual group consultation)

From Monday 20th 2020 we will be introducing the Patient Partner automated phone system

Please note we are encouraging all patients attending appointments or visiting  BHGP to  wear a face covering.

 

Help control the virus

To protect yourself and others, when you leave home you must:

Wash Hands - keep washing your hands regularly

Cover Face - wear a face covering over your nose and mouth in enclosed spaces

Make Space - stay at least a metre away from people not in your household

If you are feeling unwell, get a test and do not leave home for at least 10 days.

 

 Use the 111 online coronavirus service to find out what to do next or visit

https://www.nhs.uk/conditions/coronavirus-covid-19/

https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

 IF YOU HAVE OR ANY FAMILY MEMBER HAVE ANY SYMPTOMS, PLEASE DO NOT COME TO THE PRACTICE

If your child is unwell with a new rash please call the surgery to speak to the duty doctor for advice before coming in. 

Extended Access Neighbourhood Service - Evening & Weekend appointments are available here or at a nearby NHS service click here or speak a Receptionist for more information.

For Patients who are requiring dressings, including suture removals, please contact the surgery and book an appointment with the  practice nursing team, or the  Dressing Hub. Only attend the A & E's for emergencies.  

 Our Appointment System has changed from 2nd July 2018 click here to view

Privacy Notice

 

The New NHS App -The new, simple and secure way to access a range of NHS services on your smartphone or tablet - https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/

GP PATIENT SURVEY

Your views can help improve local GP & Health Services - If you receive a questionnaire, please help NHS England by filling it in as soon as possible or visit

https://www.gp-patient.co.uk/ to find out more

 

Dementia Information


 

Prescriptions

Ordering prescriptions via this website has now changed. For more information and to order your medications please go to the prescriptions tab above. 

Pharmacy First

Did you know with pharmacy first you can get medications free of charge (if eligible) for common symptoms without seeing your GP? Visit the pharmacy first tab under our services section (above) for more information. 

 

Virtual Patient Group

Our virtual patient group is now live. If you want more information about it and to register to join please visit the Patient Group tab on the right hand side- select the virtual patient group tab, complete the form and return to us.

Patient Participation Group

If you would like to join the patient group meetings which take place in the surgery please leave your name with reception. The next meeting will be held 28th May at 1 pm, new members welcome.

 

Accessible Information Standard

The Accessible Information Standard aims to ensure that patients (or their carers) who have a disability or sensory loss receive information they can access and understand. For example in large print, braille or via email.

As part of the Accessible Information Standard we must:

  • Identify patients who may have an additional communication need.
  • Record the patient's need in our clinical GP system.
  • Flag the patient's record to assure additional communication needs are obvious to practice staff;
  • Share this information with other care givers such as social care;
  • Act to ensure our staff can effectively communicate with patients who may have additional communication needs.

Please inform a member of staff in reception if you have any communication support needs- you can call us on 0207 249 5511 or tell a receptionist in person. You need to help us make sure we get things right for you. 

GP Mean Earnings Declaration is available on the website. Click on the latest news to view.

Our CQC Inspection report is now available on the website. Click on latest news to read it!

Baby Clinic Changes

BABY CLINIC IS BY APPOINTMENTS ONLY - please see Baby Clinic under Services Tab for more information

 

Named Accountable GP for all Patients

From 1st April 2015, all practices are required to inform their patients including children of their named accountable GP, under the new GP contract for 2015/2016. The named GP will have overall responsibility for the care and support that the surgery provides to you.

If you would like to know who your named GP is please contact reception.

This does not prevent you from seeing any GP in the practice as you currently do.

Repeat Prescription

Please allow 48 hours for processing of your repeat prescription once you have dropped it off at the surgery. We do not take requests for repeat prescriptions over the telephone.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone to cancel your appointment.

Out of Hours

Please ring 111 if you have any Out of Hours emergencies. Telephone calls to the out of hours service are routinely tape-recorded as a safe-guard for patients and staff alike

THIS PAGE IS BEING UPDATED

IF YOU WISH TO REGISTER WITH OUR PRACTICE PLEASE REGISTER USING THE LINK BELOW:

www.eastlondonregistergp.nhs.uk/start

Online Services 
 If you are registered with a GP surgery, you can access some health services online.

  • You may be able to:
  • contact your GP for advice and support
  • order repeat prescriptions
  • see parts of your health record, including information about medicines, vaccinations and test results
  • see communications between your GP surgery and other services, such as hospitals
  • book, check or cancel appointments with a GP, nurse or other healthcare professional

Register to use online health services

To use online health services, you need to register and prove who you are. There are 2 ways to do this.

You can prove who you are online using NHS login

To prove who you are you need to:

  1. Take a photo of your ID (passport, UK or EU driving licence, or European national identity card) using your phone.
  2. Record a short video of your face while you say 4 numbers, or use your camera to scan your face.

You can use your NHS login to register with more than one provider if you want to.

Alternatively you can download, complete and email the registration form back to us along along with a copy of your ID:  cahccg.registrations.bartonhouse@nhs.net

  • Passport, UK or EU driving licence, or European national identity card
  • Biometric Residence Permit
  • UK/EEA/EU photo driving licence
  • EU/EEA National Identity Card
  • Student ID cards
  • 16 Plus Zip/18 plus Student Oyster Cards
  • 60 Plus Oyster Cards or Freedom Pass
  • Company photo ID cards
  • Armed forces ID cards

 Online Services Access

 

Accepting and Removing Patients from Our List

We will normally accept any patient living within our practice area onto our list. If you move out of our area, we will ask you to re-register with a more local doctor. In exceptional circumstances, we reserve the right to remove any patient from our list.

 

pdf Important information about being reigistered with your GP

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stay alert

 

 
 
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