It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

You can cancel or change your appointment by contacting the surgery by phone and speaking to a receptionist, using our automated booking system, using our online services or if you have received a sms reminder, you reply back Cancel.