Patient Information

You and Your General Practice – NHS Patient Charter

The NHS has published a national patient charter to help explain what you can expect from us as your GP practice. It outlines:

  • How to contact us

  • What happens when we receive your request

  • What standards you should expect from our team

  • Your rights and responsibilities as a patient

  • How to give feedback or raise concerns

📄 Read the full NHS guide here:
You and your general practice – NHS Patient Charter (2025–26)

Our Commitment to You – National Patient Charter

We follow NHS England's national guidance on how to provide safe, respectful, and effective care to every patient. You can view the national patient charter below, which outlines your rights, how we provide services, and how you can give feedback.

🔗 Read the NHS Patient Charter – 2025–26

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Care Opinion

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Green Impact for Health Toolkit

This practice is delighted to be signed up to the Green Impact for Health Toolkit and is actively taking steps to reduce our carbon footprint.  [Add the Green Impact  logo]. The climate emergency is also a health emergency, and health care in the UK contributes 4-5% of the UK's carbon emissions. We need to enhance the health of today’s population without compromising the health of future generations, and this means operating within the sustainable boundaries of the planet. Fortunately, most of the solutions for the planet also make our health better - for example eating a mainly plant-based diet, engaging in active travel and exercise in nature, avoiding smoking, reducing pollution etc. These all enhance our health and reduce our need for medications, with further benefits to the NHS, your health and the carbon footprint of healthcare. Take a look at www.greenerpractice.co.uk to learn more about this.

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Page last reviewed: 18 July 2025
Page created: 01 March 2022