This page is to give advice and guidance to patients on how to manage their long-term conditions, how to deal with minor injury and illness that doesn't require treatment from a clinician and give patients advice on several topics.
Your route to urgent healthcare
Knowing your best route to urgent care can help you find the treatment you need faster.
You should only attend A&E if you need immediate care for something that is very serious or life-threatening.
Your GP surgery should usually be the first place you contact if you have particular concern about your health. Appointments are available out of hours, in the evenings, on weekends and bank holidays.
If you feel unwell or have a minor injury, your local pharmacy can offer advice and some medicines. This can help you treat your condition yourself at home.
If you have a more serious illness, you should visit your GP practice website or NHS 111 online for advice. If you cannot access the internet, call 111 or your GP practice directly.
A 999 call should only be used for life-threatening emergencies or serious injuries.
111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.
Your needs will be assessed and you will be given advice about whether you need:
- Treat yourself at home
- Go to a Primary Care Centre
If you need face to face medical attention you may be asked to attend a Primary Care Centre.
Click here to access NHS 111 online or call 111 to speak to a staff member.