Physiotherapy

First Contact Physiotherapists (FCPs) are usually based in GP surgeries with an expertise in the assessment and management of musculoskeletal conditions. They do not require a referral from a GP to see a patient.

 The First Contact Physiotherapist will:

  • Assess you and diagnose whats happening 
  • Give expert advice on how to best manage your condition 
  • Refer you on to specialist services, further Physiotherapy or imaging if necessary 
  • Recommend exercises and other approaches to deal with the issue

The clinics usually run on Monday (9:00am – 5:00pm) and Friday (9:00pm – 5:00pm).

 

How do I get an appointment?

  • phone the surgery and ask the receptionist to book an appointment.  The receptionist will ask you some questions to check if this is the right service for you.

Do you have a joint or muscle problem? 
Please use the FREE local getUBetter app approved by your clinicians in City and
Hackney. It is provided alongside your NHS care and offers local tips, advice, and
exercises tailored to you and your stage of recovery. 


• Instant access
• Easy to use
• Safe and effective


Your healthcare professionals cannot be with you 24/7, but getUBetter can. 


Why is self-care important? 


Most musculoskeletal (MSK) injuries and conditions can be treated at home and
will get better without the need for a specialist appointment. getUBetter gives you the knowledge, skills, and confidence you need to improve your MSK health and
lifestyle. 


What is getUBetter? 


getUBetter is a safe and effective way to help you self-manage your injury or
condition at home, work, and on the move. 


The app covers a range of musculoskeletal injuries and conditions… 
Back Back & Leg Neck
Shoulder Elbow Wrist
Hand Hip Knee
Ankle Foot Upper Limb Tendinopathy
Lower Limb Tendinopathy Sprains and strains
…and is designed to help you trust your recovery, live and work well. 


Who is getUBetter for? 


Anyone 18 or over who needs help with a joint or muscle problem. 


What will I get? 
• Instant and 24/7 support
• Easy-to-follow exercises
• Support to recover, live, and work well
• Help when waiting
• Advice on when to seek help
• Approved by your clinicians
• Access to local treatments and services
• Support before and after surgery


What are the next steps? 
1. Download the getUBetter app 
You can download the app through this link https://app.getubetter.com/requestaccess/1/b6cda17abb967ed28ec9610137aa45f7
2. Create your account
Enter your postcode, select your GP practice, and enter your details to create your
account.
3. Choose your condition 
Select your condition and follow your personalised and targeted recovery pathway. 
If you need further help getting started, watch our videos or get in touch with one of
our team: contact@getubetter.com 
Also available in your area: 
• Support for Living with Pai

GetUBetter
Page last reviewed: 19 November 2025
Page created: 01 March 2022